Delivery

WE WILL BE CLOSED & NO DELIVERIES WILL TAKE PLACE ON MONDAY 19TH SEPTEMBER (BANK HOLIDAY) TO COMMEMORATE QUEEN ELIZABETH'S FUNERAL

PLEASE BOOK YOUR DELIVERIES ONLINE OR BY PHONE FOR SUNDAY 18TH INSTEAD ASAP

UK Mainland DPD Courier Service

*Regrettably we are not shipping Internationally at this time*

(Nationwide delivery with a 1hr window) 

Express next day (order before 11am)

Standard 3-5 days

Before 10:30am

Before midday

Saturday & sunday service

(Delivered 7 days a week)

 

Royal Mail Postal Service (UK Mainland only)

*Regrettably we are not shipping Internationally at this time*

(Available on orders under £55)

 Please note Royal Mail do not deliver on a nominated day. If you require delivery on a specific date please any of our select courier options

Royal Mail Special Delivery (1-2 day)

Royal Mail first class tracked (1-3 days)

Royal Mail second class tracked (4-7 days) 

(Delivered monday - saturday)

 

International Delivery

Currently on hold - please contact us for latest updates

Deliveries currently running to time within the UK mainland

*Regrettably we are not shipping Internationally at this time*

 

Local delivery

Within 10 miles of Forever Flowers studio (TN16)

Complimentary same day hand delivery (subject to availability) to - 

 CRO, CR6 RH7, RH8 DA3, DA4, DA13 TN8, TN9, TN10, TN13, TN14, TN15, TN16, BR1, BR2, BR3, BR4

Use code 'LOCAL' online at www.foreverflowersuk.com

Please note we do not currently ship to PO Boxes, military bases or APO's

 

Recieving your delivery

Once your order is ready for dispatch we will send you an email (sent from -hello@foreverflowersuk.com) to say your order is ready for dispatch from us along with tracking information for the courier or Royal Mail, Hermes, UPS etc or a time slot if it is a hand delivery arranagement. Please ensure you check your spam & junk boxes. Please note delivery dates are not garanteed unless we are hand delivering to you/ your recipient. Hand deliveries are within a 10 mile radius of our Biggin Hill studio (TN16) in Kent. Customers can make delivery ammendments via the courier's email sent to them (eg. DPD) where you can choose delay your delivery, change the delivery date, opt to 'leave in a safe place*' (*left at customers own risk)

    Some of our more delicate floral designs such as the Queen-B bling box, Minnie Mouse Arranagements and some bespoke designs require specialist handling and maybe delivered by our own team. If you have a bespoke arranagement or have selected a website hand delivery piece we will deliver on a day that suits you (one of our florists will contact you persoanlly to arranage a convenient day and time to you), or that you select and provide you a 1-2 hour delivery window along with updates from your driver. We are able to provide DBS security vetted professional drivers for private residences, with pre-advise of thier name & registration number where required.

     DPD usually delivery between 08:00-19:00 seven days a week. DPD provide our customers with a 1 hour time for your delivery by email, usually before 11am on the day of delivery.

    If for any reason you don't receive your DPD email you can:-

    1. Contact us

    2. Track your parcel using the tracking number in your Forever Flowers email (from hello@foreverflowersuk.com) and by heading to the DPD website trace & trace which is  www.dpd.co.uk

     Orders placed outside of Forever Flowers work hours will be processed the next working day, along with any messages or instructions. Please order before 11am for express next day delivery. Normal working hours are monday to friday 08:30-17:30, saturday 09:00-17:00, closed on Sundays (open Mothering Sunday)